I recently came across OnSpeed, which is a UK-based internet accelerator solution. It seems to use software called SlipStream, which originates in the US. It sounded good. €29.99 per year. Promised accelerated internet speeds and access to UK-based services such as the iPlayer.
Well, after installation, I didn’t see any improvement in speed, but I already have broadband, so I didn’t really expect much. It did however make the iPlayer work so I got pretty excited for a minute. However, after about 30 seconds, the picture froze and I got the annoying loading graphic. This continued regardless of browser, router restarts and general tearing out of what little hair I have left!!
After that it all started going really tits up. Chrome died. As did Outlook. Then the whole PC (Windows 7). I couldn’t click on the OnSpeed System tray icon to stop it either. After a restart, I did stop OnSpeed and everything started working again. The next time I started the computer, I forgot to stop OnSpeed and everything died again.
It’s now uninstalled and I’m asking for a refund!
I’ve been running HideMyAss for over a year now and have never had a technical problem… but you can read about that below!